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Safeguarding & SEN

Norwich Road Academy puts the safeguarding of our pupils at the forefront of our school.

It is the responsibility of every member of staff, volunteer and visitor to our school to ensure that they are aware of safeguarding and the requirements to follow procedures at all times. Everyone must work in a way that will safeguard and promote the welfare of all the pupils at this school. Everyone must take on the responsibility for providing a safe environment in which children can learn.

If you are worried about the safety or wellbeing of a child, please contact:

Designated Safeguarding Lead (DSL): Mrs Julia Miles, Principal – 01842 753279

Alternate Designated Safeguarding Leads are: Mrs Julieanne Purvis, Deputy Principal & Deputy Designated Safeguarding Lead,  Mrs Dawn Marshall, Inclusion Lead & Deputy Designated Safeguarding Lead, Mrs Kay Abbott, Pastoral Assistant and Mr Alastair Ingham, Class Teacher. 

All of our Safeguarding Leads can be reached on 01842 753279.

Mrs Julia Miles - Principal  



Mrs Julie-Anne Purvis 
Deputy Principal




Mrs Dawn Marshall -  Inclusion Lead



Mr Alastair Ingham
Class Teacher


Mrs Kay Abbott
Pastoral Assistant



If you have concerns about a teacher, please contact:

Mrs Julia Miles, Principal – 01842 753279

If you have concerns about the Principal, please contact:

Greg Sadler, Chair of Academy Council – 01553 779685
Our Safeguarding Academy Council Member is Imran Khan – 01553 779685

If school is closed and you have an urgent concern about a child’s welfare and believe them to be at risk of significant harm, you can call the Police on 999 or make contact with Norfolk County Council’s Children’s Services on 0344 800 8020. See more information here:

Working Together to Safeguard Children is a government document that we use to inform our practices. It can be found here:–2

You can find a copy of our Safeguarding Policy on our Policies page here

Operation Encompass


At Norwich Road Academy we are working in partnership with Norfolk Constabulary and Norfolk Children’s Services to identify and provide appropriate support to pupils who have experienced domestic violence in their household; this scheme is called Operation Encompass. In order to achieve this, Norfolk Multi-agency Safeguarding Hub will share police information of all domestic incidents where one of our pupils has been present with the Designated Safeguarding Lead(s).

On receipt of any information, the Designated Safeguarding Lead will decide on the appropriate support the child requires, this could be silent or overt. All information sharing and resulting actions will be undertaken in accordance with the ‘Norfolk Joint Agency Protocol for Domestic Abuse – Notifications to Schools’. We will record this information and store this information in accordance with the record keeping procedures outlined in this policy.

Early Help

Early Help is a service available to all families in Norfolk. They have services to access support, information and guidance on a range of areas.

If you are worried about your child or family and think you might need some extra help you should first discuss your concerns with your family’s health visitor, a children’s centre you visit, or your child’s preschool or school. If you are unable to get the help you need you can talk to the early help team based in your local area.

Breckland: 01362 654515

The Early help website can be found here for further information

Children’s Advice and Duty Service (CADS)



Children’s Advice and Duty Service

If you are a professional, i.e. working with a child or young person in a formal or voluntary setting and not a family member or member of the public, you can contact the Children’s Advice and Duty Service on their direct line: 0344 800 8021.

If you are a member of the public you can do this through Norfolk County Council’s Customer Services on 0344 800 8020.

For any call raising concerns about a child, the Children’s Advice and Duty Service will ask for:

  • All the details known to you/your agency about the child;
  • Their family composition including siblings, and where possible extended family members and anyone important in the child’s life;
  • The nature of the concern and how immediate it is;
  • Any and what kind of work/support you have provided to the child or family to date.

 They will also need to know where the child is now and whether you have informed parents/carers of your concern.